Competitive Priorities


Time→ Delivery Speed and On-Time Delivery or Services

Delivery time is fast and efficient and customers are always pleased with the time it takes to complete their services. They are provided with a time and date when their service will be completed and receipt of the services that are going to be provided. Customers can rely on Nev Campbell Mechanics to get the job done on time and successfully. If they have any questions or concerns they can deal directly with Neville Campbell himself for any problems that they have in relation to the time it takes for their services to be completed.

Cost→ Low cost of services & lower operating costs

The cost of the services provided are lower compared to bigger mechanic shops and the operating costs to get the job done are also lower the various mechanic shops. Their location is convenient and close to auto shops where they can purchase their products that they need for their services. This keeps operating costs low because they are able to purchase from nearby suppliers. The low costs of service are due to the lower operating costs which allow for the company to charge a lower rate for their services that they provide to their customers.

Flexibility → Provides Variety of Service

Nev Campbell Mechanical provides a wide variety of services in their mechanical shop. This mechanic shop provides paint jobs, oil changes, bodywork, tire change, break change and any other car malfunction that you can think of. These variety of services allow for customers to come into the shop and have their problem solved in no time. All of the employees are trained to service a variety of needs and can work on different tasks that call for various tasks. A flexible work environment calls for customer satisfaction and employee satisfaction. Employees are able to complete different tasks and learn everything there is to know about the field of mechanics. Customers can be at ease knowing that the employees are well trained on various services.

Quality→ Consistent Quality of Services

There is a consistent quality of the services that are provided to the customers that bring their vehicle in to be serviced at Nev Campbell. All of the services that are provided by this company are equal in the quality that they provide. The services that customers receive on their vehicles are all of equal quality and are done the right way. Consistent quality of services is key to the success of the company. Successful services make for happy customers that will continue to return to get their car services. They provide quality service from trained employees who ensure their customers that they are experts on the services that they provide.

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